Returns & Exchanges
At Roark, we stand by the quality of our gear and offer a 30-day return window for all unwashed and unworn items. Whether you need a different size or a full refund, our goal is to get you back on your next adventure as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process to ensure tracked and insured delivery.
Pack and Ship
Place your items in the original packaging if possible, attach the return label securely to the outside, and drop the package off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing